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FAQ
Shipping
Which countries do you ship to?

We deliver to all adresses in Netherlands, Belgium and Luxembourg. Would you like to receive an order in a different country? Please contact us so we can inform you about all the possibilities and shipping costs.

How long does a shipment take?

When you order en pay before 17:00h via our webshop, we will send your order the same day to the Benelux countries. Have you chosen for pay later, we will process your order after the payment has been made. We use the services of PostNL, their shipment takes about 1 to 2 workdays.

Contact Us
How can I contact BelleNova Cosmetics?

Our Customer Service is available from Monday to Friday from 9.30 am to 5.30 pm. You can contact us by phone, ticket or e-mail.

Telephone: 0031 172 55 17 35
E-mail: [email protected]

After logging into your account, you can also use 'My Account' to create a 'ticket' with your question or comment. All communication is saved in your account

Can I contact the sales or marketing department of BelleNova Cosmetics?

Would you like to contact the sales or marketing department of BelleNova Cosmetics? Please send us an e-mail to [email protected]. We will contact you as soon as possible.

Orders
Can I order without an account?

When all desired products have been placed in the shopping cart, you can complete the order as 'guest user'. In this process we do ask for your e-mail address to confirm the order by e-mail and to send you the track & trace code.

Can I order as a consumer on your website?

BelleNova Cosmetics is a wholesaler that supplies business to business to registered entrepreneurs.

Contact information
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